77e77 Terms and Conditions — Transparency is our foundation.

01 General Provisions

77e77 (hereinafter referred to as "the Platform" or "we") is an internationally licensed online gaming and betting service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between the Platform and its members ("you" or "the user").

By visiting 77e77.app, creating an account, or using any of the platform's services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

In addition to these Terms, our Privacy Policy and Responsible Gaming Policy Shall be considered an integral part of this agreement.

02 Account Registration & Eligibility

To open an account with 77e77, you must meet the eligibility criteria below. Registration is not permitted if you do not qualify.

Registration Eligibility

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country where you reside.
• You have not previously been banned from 77e77 for any reason.
• You are registering under your own identity and for your own use — not on behalf of anyone else.
• All information provided at the time of registration is truthful, accurate, and complete.

Single Account Policy

Only one account is permitted per person, household, device, IP address, or payment method. If multiple accounts are found, all of them will be immediately closed and the associated balances may be forfeited.

Update Information

If any of your registered details change, please update them as soon as possible via your account settings or by contacting our support team. 77e77 will not be responsible for any issues arising from outdated or incorrect information.

03 Account Verification (KYC)

77e77 complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. We may request the following documents to verify your identity at any time:

• Identity Document: National ID (NID), passport, or driving license.
• Proof of Address: A utility bill or bank statement (issued within the last 3 months).
• Payment Verification: Screenshot or statement of the payment method used.
• Selfie: In some cases, a selfie with your ID document may be required.

Large withdrawals may be held until KYC verification is complete. For general use, basic verification is sufficient.

04 Deposits & Withdrawals

Deposit Policy

To make a deposit at 77e77, you can use popular mobile banking services in Bangladesh including bKash, Nagad, and Rocket. Deposits are generally processed instantly. A minimum deposit amount applies and will be specified on the platform.

• Deposits must be made only from your own payment account.
• Depositing through a third-party account is strictly prohibited.
• Deposited funds cannot be withdrawn directly without placing a bet.
• Every deposit is recorded with a transaction ID.

Withdrawal Policy

Withdrawal requests are typically processed within 15 minutes to 24 hours. Withdrawals can only be made to the same payment method used for the original deposit.

• The minimum withdrawal limit is set within the platform.
• Withdrawals of large amounts may be delayed if KYC verification has not been completed.
• 77e77 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
• There are no hidden withdrawal fees — though payment gateway charges may apply.

05 Bonuses & Promotions Policy

77e77 regularly offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free bets, and referral bonuses. Each offer is subject to its own terms and conditions.

General Bonus Terms & Conditions

• Each bonus offer comes with a specific wagering requirement that must be met before a withdrawal can be made.
• Multiple bonuses may not be used simultaneously unless explicitly permitted.
• We reserve the right to void bonuses and any associated winnings if bonus abuse, system exploitation, or irregular betting patterns are detected.
• Bonus offers are subject to change or cancellation at any time.
• For referral bonuses, the referred person must complete a valid registration and make their first deposit.

06 Gaming Rules

All games on 77e77 are powered by internationally certified Random Number Generator (RNG) technology. Every game outcome is completely fair and verifiable.

Sports Betting

• All bets are final and cannot be changed once confirmed.
• If a match or event is cancelled, the stake for that bet will be refunded.
• 77e77 reserves the right to void bets if odds change due to a technical issue.
• Betting based on match-fixing or insider information is strictly prohibited.

Live Casino & Slots

• All Live Casino games are regularly audited by independent third-party auditors.
• The RTP (Return to Player) percentage for each game is listed in the game details.
• If your internet connection drops, the game result will be saved on our servers.

Bingo

• Each bingo session has its own rules and prize structure.
• Multiple cards may be purchased in a single session, though limits may apply.
• Cards cannot be purchased or cancelled after a session has started.

07 Prohibited Activities

The following activities are strictly prohibited on 77e77. If any such activity is detected, the account will be immediately suspended and all balances may be forfeited.

• Multiple accounts: Operating multiple accounts under the same identity.
• Bonus Abuse: Creating artificial betting patterns to qualify for bonuses.
• Fraud: Use of false identity, forged documents, or stolen payment information.
• Money Laundering: Using the platform for the purpose of processing illegal funds.
• Hacking: Attempting to gain unauthorized access to the platform's systems or another member's account.
• Automation: Use of bots, scripts, or any other automated software.
• Collusion: Coordinated attempts by multiple members to exploit the system.
• Abusive behavior: Use of threatening or abusive language toward support staff or other members.

08 Responsible Gaming

77e77 believes gaming should be a healthy form of entertainment. We encourage all our members to play responsibly.

Self-Control Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum stake amount for each bet.
• Session Limits: Set a limit on how long you play in one sitting.
• Cooling-off period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently close your account for an extended break.

If you notice any signs of problem gambling, please contact our support team immediately. To learn more, visit our Responsible Play View page.

10 Limitation of Liability

77e77 shall not be held liable for any losses arising from the following circumstances:

• If a session is interrupted due to loss of internet connection or a technical issue.
• Transactions are delayed due to a third-party payment gateway.
• Account information compromised due to the user's own negligence.
• Service disruptions caused by natural disasters, cyberattacks, or any other unforeseen circumstances.
• If a service must be discontinued due to government legislation or regulatory authority directives.

Under all circumstances, the maximum liability of 77e77 is limited to the user's active account balance.

11 Changes to Terms

77e77 reserves the right to modify, amend, or update these Terms and Conditions at any time. We will notify you of any changes via email or a platform notification before they take effect.

• At least 7 days' advance notice will be given for any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw your balance.
• The date of the latest update will always be displayed at the top of this page.

12 Contact & Dispute Resolution

If you have a complaint or dispute, please contact our customer support team in the first instance. We aim to respond within 48 hours.

Dispute Resolution Steps

• Step 1: Submit a complaint via support chat or email.
• Step 2: Our team will begin an investigation within 48 hours.
• Step 3: The outcome of the investigation will be communicated via email.
• Step 4: If you are not satisfied with the outcome, you may submit a complaint to a third-party dispute resolution body.

These Terms are governed by international gaming law. In the event of any legal dispute, both parties will first attempt to resolve the matter through negotiation.