Responsible Gaming

77e77 — Fun, with a commitment to responsible play

Gaming is for fun, not stress. We want you to always stay in control and enjoy it safely.

24/7
Support Available
5+
Protection Tools
18+
Age Restriction
100%
Voluntary Exclusion
Your wellbeing matters more to us than the game

Our Responsible Gaming Tools

77e77 gives you these tools to help you stay in control at all times

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once it's in place, you stay in control automatically — no risk of going over budget.

Session Time Limit

Decide how long you want to play before you start. Once your time is up, the system will automatically alert you and log you out if needed.

Cooling-Off Period

Take a break for a set period — anywhere from 24 hours to 6 weeks. Your account will be temporarily suspended during this time.

Self-Exclusion Feature

If you feel gaming is having a negative impact on your life, you can self-exclude for anywhere from 6 months to permanently.

Loss Limit

Set a loss limit for yourself in advance — a point where you stop playing once you've lost a certain amount. Smart players always do this.

Help & Support

Our expert support team is available 7 days a week, 24 hours a day. Reach out any time you have a concern — we're always here.

What does responsible gaming mean?

Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a way to solve problems. At 77e77, we believe gaming is truly enjoyable only when players engage mindfully and within their own means.

Online gaming and betting are growing rapidly in Bangladesh — but they come with real risks. We want every user to stay informed and feel comfortable seeking help when needed. 77e77's responsible gaming policy isn't just on paper; it's built to work in practice.

As a responsible gamer, the first step is knowing your own limits. Decide in advance how much time and money you are willing to spend on gaming. Remember — chasing losses with more bets is never the answer.

Core Principle: Gaming is entertainment. Set a budget you can comfortably afford to spend on entertainment — and never go beyond it.

Signs of Problem Gaming

Sometimes it's hard to notice when gaming starts to get out of hand. If you recognise any of the signs below, take a step back and reflect.

Unable to stop playing even after going over your budget.

Placing repeated bets trying to win back lost money — this is known as "chasing losses."

Hiding your gaming from family or friends.

You are prioritising gaming over work, studies, or family responsibilities.

You are being dishonest about your gaming or it is causing problems in your relationships.

You feel restless or anxious when you are not gaming.

Betting with money set aside for essentials — rent, food, or your child's education.

If you identify with 2 or more of the signs above, please contact our support team right away. Seeking help is not a weakness — it's the smart thing to do.

How to use our tools

You can find the "Responsible Gaming" option directly in your account settings on 77e77. From there, any tool can be activated with ease. Follow the steps below.

1

Log in to your account

Log in to your account and click on the profile icon in the top right corner.

2

Go to Settings

Go to "Account Settings" and click on the "Responsible Gaming" tab.

3

Set your limits

Deposit limit, session time, cooling-off period, or self-exclusion — choose whichever you need.

4

Confirm

Limits generally take 24 hours to come into effect. Self-exclusion, however, is applied immediately.

5

Get in Touch with Support

If you have trouble using any of our tools or want to talk about self-exclusion, reach out to us via live chat.

Lowering your deposit limit takes effect immediately, but increasing it requires a 7-day waiting period. This is intentional, to prevent impulsive decisions made in the heat of the moment.

Self-Exclusion Details

Self-exclusion is the most powerful responsible gaming tool available. If you feel gaming is causing real harm in your life, use this option.

Self-Exclusion Period

6 Months
Short-Term
1 Year
Medium-Term
3 Years
Long-term
Permanent
Permanently
  • No promotional emails will be sent while self-exclusion is active.
  • Self-exclusion cannot be lifted before the period expires.
  • A permanent exclusion means you will no longer be able to access your account.
  • Any balance remaining at the time of exclusion will be refunded.
Important: Any attempt to create a new account during an active self-exclusion will be rejected, and any deposited funds will not be returned.

Practical tips for safer gaming

At 77e77, we want you to leave every session with a smile. Just follow a few simple tips to keep it that way.

Set a Budget First

Before you start playing, decide the maximum amount in BDT you are willing to spend today. Stop as soon as you reach that limit.

Stick to Your Time Limits

Set aside dedicated time for gaming. When that time is up, close the app.

Play for fun

Play for the fun of it, not to win. A win is a bonus — a loss is simply the price of entertainment.

Know When to Walk Away

Don't bet more out of frustration after a loss. Take a break and clear your head.

Tell a Loved One

Let a family member or friend know you're gaming. Being open about it helps prevent problems.

Take regular breaks

Take at least a 10-minute break every hour. Get up, drink some water, take a short walk.

FAQ

Yes, all of 77e77's responsible gaming tools are completely free. Deposit limits, session time, cooling-off, and self-exclusion — everything is available at no cost from your account settings.

Yes, your account balance will remain intact during a cooling-off period. You can resume normal use once it ends. However, no new deposits or gameplay are permitted while the cooling-off is active.

If you believe a family member is struggling with a gaming problem, contact our support team directly. We can review accounts and take appropriate action based on third-party requests as well.

No. 77e77 strictly enforces an 18+ policy. Age is verified at registration, and identity documents are required during the KYC process to confirm eligibility. Any account found to belong to a minor is closed immediately.

After a fixed-term self-exclusion (6 months, 1 year, or 3 years) ends, you can reactivate your account. Permanent exclusion, however, cannot be reversed. To reactivate after a fixed term, contact our support team and complete a cooling-off period.

Our Commitment

Strict age verification — 18+ users only
Transparent game outcomes — no manipulation
Instant self-exclusion available at all times
Trained support team available 24/7
Promotion policies are aligned with responsible gaming

Contact Support

Our team is always on hand for any questions or support related to Responsible Gaming.

Live Chat
With You 24/7
Responses are typically sent within 48 hours
🛡️
Keep in Mind
  • Gaming for entertainment
  • Don't Chase Your Losses
  • Stay Within Your Limits
  • There's No Shame in Asking for Help
18+
Adults Only
No one under the age of 18 is permitted to use this platform.

Enjoy the experience responsibly — Welcome to 77e77

Play in a safe gaming environment. Use our tools, stay within your limits, and enjoy the experience for what it is.

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