77e77 Privacy Policy — your data, our responsibility

01 Introduction

77e77 (77e77.app) is an internationally licensed online gaming and betting platform. We believe transparency is the foundation of a trustworthy gaming experience — especially when it comes to your personal data.

This Privacy Policy explains in detail what information 77e77 collects, how it is used, who it is shared with, and how it is kept secure. This policy is part of our Terms & ConditionsRead alongside this for the complete picture.

By accessing our platform or creating an account, you agree to this Privacy Policy. If you have any questions about any part of this policy, please reach out to our support team.

02 What Information We Collect

77e77 only collects information that is necessary to deliver our services. We never gather data beyond what is needed. The types of data we collect and their purposes are clearly outlined below.

03 How We Collect Information

77e77 collects information through several methods. We are committed to keeping you informed about each of them.

Direct Collection

• Information you provide when registering an account.
• Documents uploaded for KYC verification.
• Payment information provided when making a deposit or withdrawal.
• Information shared when contacting the support team.

Automatic Collection

• Information collected through cookies and log files while browsing the platform.
• Technical information about your device and internet connection.
• Data from game sessions and betting activity.

04 How Your Information Is Used

77e77 uses collected data solely for specific and legitimate purposes. The core principle of our privacy policy is that your data is used for your benefit.

• Account management: To handle registration, login, password recovery, and account security.
• Service Delivery: To process game management, betting, deposits, and withdrawals.
• Identity Verification: To manage KYC and AML processes in compliance with legal obligations.
• Security: To detect and prevent fraud, multiple accounts, and suspicious activity.
• Contact: To send important updates, promotional offers, and support-related messages.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: To detect unusual betting patterns and provide assistance where needed.
• Legal compliance: To comply with requests from regulatory authorities or court orders.

05 Data Sharing Policy

77e77 shares your personal information only in very limited circumstances and for specific reasons. Below is a clear breakdown of when and with whom your data may be shared.

Shared when

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• Game Providers: Third-party game providers only receive the information necessary to operate their games.
• Security Services: With fraud prevention and identity verification service providers.
• Legal authorities: Upon court order, government investigation, or request from a regulatory authority.

Never shared

• With advertising agencies or marketing companies.
• With any third party for commercial purposes without your consent.
• With any other gaming platform or competitor.

06 Cookies & Tracking

77e77 uses cookies to deliver a better browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use

• Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand which parts of the platform are used most — fully anonymous.

You can disable non-essential cookies through your browser settings. Please note that doing so may limit some features.

07 Security Measures

77e77 uses industry-leading security technology to protect your data. Our security layers include:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Keeping servers protected against external attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Staff Training: All staff receive regular training on data handling practices.
• Incident Response Plan: A response plan is in place to act quickly in the event of a data breach.

08 Your Rights

As a 77e77 user, you have full control over your own data. We respect these rights and make them easy to exercise.

To exercise any of the rights listed above, please contact our support team. We typically respond within 30 days.

09 Data Retention Period

We do not retain your data longer than necessary. Each type of information has its own defined retention period.

• Account information: For the duration your account is active, and up to 5 years after it is closed.
• Transaction Details: 7 years, as required by law.
• Communication Log: 3 years after last contact.
• Cookie Data: Up to 1 year or until the browser is closed.
• KYC documents: Up to 5 years after account closure.

10 Minor Protection

77e77 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Age is verified during the KYC process using a national ID card or passport.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.
• Parents or guardians can contact our support team to report any suspicious activity.

To learn more about Responsible Gaming, visit our Responsible Gambling View page.

11 Policy Changes

77e77 may update this Privacy Policy from time to time. Changes may be made in response to technological developments, legal requirements, or business updates.

• A notification will be sent to your registered email before any significant changes take effect.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account and withdraw your remaining balance.

12 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out. Our data protection team is always ready to help.